Effective Business Writing Skills
Qualification ID:12153 & 12155
Duration:100 Hours
NQF Level:4
NQF Credits10
Recognition of Prior LearningYes
Entry requirements:Communication NQF Level 3
Purpose:US: 12153
The purpose of the unit standard requires learners to follow a process in writing texts and reports required in business. It is intended to promote clear, unambiguous communication in plain language and to improve the quality of written reports and other texts that are specific to a business environment, require a particular
format and may include specified legislated requirements. The unit standard enables learners to recognise and effectively use textual conventions and features specific to business texts.

The qualifying learner is capable of:
• using textual features and conventions specific to texts
• identifying the intended audience for the communication
• identifying the purpose of a text
• selecting the appropriate text type, format and layout for the purpose
• organising and structuring a technical text appropriately
• using appropriate grammar conventions
• drafting and editing a technical text
• recognising errors and checking for accuracy
• presenting the same information in different ways
• using plain language in business

US: 12155
This unit standard introduces both cognitive and affective dimensions of reading comprehension skills that enable learners to interrogate a technical text in order to maximise understanding and to acquire the skills needed to extract relevant information from texts used in a business environment. It enables learners to
identify textual features specific to texts in a business environment including legal documents.

The qualifying learner is capable of:
• identifying and responding to textual features specific to texts.
• recognising information explicitly stated in a text.
• recalling from memory ideas and information explicitly stated in a text.
• analysing, synthesising and organising information explicitly stated in a text.
• using information explicitly stated in a text as well as his/her industry or sector knowledge, intuition and personal experience as a basis for conjectures and hypotheses.
• making an evaluative judgment by comparing ideas presented in a text with external criteria from other written or oral sources and own experience and knowledge of the business sector.