Assertiveness
Qualification ID:120305
Duration:80 Hours
Learnership:No
NQF Level:5
NQF Credits8
Recognition of Prior LearningYes
Entry requirements:Communication NQF Level 4
Purpose:This Unit Standard will be useful to learners who are working within the Public Sector, Local Government, commercial or community environment. It will enable learners to apply knowledge, skills and insight in leadership as part of their job. This standard will also add value to public officials involved in integrated
development planning, public sector management or administration specialities.

The qualifying learner is capable of:
• Explain the concept of emotional intelligence and how this impact on leadership.
• Analysing the relationship between emotional intelligence and self-awareness in relation to leadership.
• Analysing the relationship between emotional intelligence and self-management in relation to leadership.
• Analysing the relationship between emotional intelligence and social awareness in relation to leadership.
• Applying techniques for responding to situations in an emotionally intelligent manner.

Back